Free Advice Clinic launched to help hospitality businesses

Hospitality Insurance Group Action (HIGA) is to offer an Advice Clinic for hotels, restaurants, cafés, bars, and other businesses within the hospitality sector who may be unsure about the right way to proceed with their Covid19 business interruption insurance claims

Many have been told that they are not covered by insurance for business interruption losses relating to the Covid19 government advice and instructions to close their businesses

The Advice Clinic will be run by Sonia Campbell, a partner at leading City law firm, Mishcon de Reya, who led the Group’s participation and intervention in the FCA insurance test case.

HIGA believes that literally thousands of hospitality businesses potentially still have a valid claim and many still do not realise this.

The Clinic will run on the Zoom platform on Thursday, 20th August, at 10.30am and attendance is free. Hospitality businesses who wish to attend can register by sending an email to

Sonia Campbell says,

We think that thousands of hospitality businesses may be in danger of missing out on their business interruption insurance because of either a lack of information or the wrong information and this Clinic is intended to explain things in a simple and straightforward fashion. The Clinic is completely free to join and we hope will provide clarity for affected businesses

HIGA is already pursuing complaints against Aviva and QBE. The Group’s costs have been underwritten by a leading litigation funder so there is no fee to join the Group and all legal costs are paid by the funder.

The hospitality industry has been decimated by the closure of hotels, restaurants, cafés, pubs, and other establishments. HIGA believes that the recovery from insurers may be the difference between survival and closure for many of these businesses.

Sonia Campbell, the Mishcon de Reya partner representing Hospitality Insurance Group Action says,

 With some 370,000 businesses affected, it is clear that there are many more businesses out there yet to pursue their claims. As the Advice Clinic will make clear, there is still a window to pursue your insurers and we would advise any hospitality business that is unsure of what to do to get in touch with us in the first instance. Our legal action is underwritten by one of the world’s leading litigation funders, so you don’t have to pay legal costs to join our action group.